Firmness can co-exist with kindness. When you stop confusing being 'nice' with being passive, you learn that true ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...

Productive communication is knowing the etiquette of sharing or exchanging ideas in such a way that the original intentions of all parties match the actual outcomes. The magic of productive ...