The number of calls to Centrelink that went unanswered almost doubled in the year to March 31, 2024, to more than 11million. The shocking figure has been revealed in Services Australia data, as ...

Don't miss out on the headlines from Ipswich. Followed categories will be added to My News. Van Nord, 38, from Coominya, said he would plead guilty to being in possession of the dangerous drug ...

Aussies are experiencing delays receiving Centrelink payments, leaving some unable to pay their bills and being charged late fees. Services Australia said it had processed all payments and was aware ...

The Department of Human Services has claimed that part of the reason 42 million calls to Centrelink went unanswered in the period from June 2016 to April 2017 could be due to a cyber attack. The lack ...

Key points: Ombudsman to meet welfare groups this week to discuss Centrelink debt recovery Ombudsman announced investigation after referral from Andrew Wilkie and Nick Xenophon Debt letters now being ...

Add articles to your saved list and come back to them any time. Nearly 48 million calls to Centrelink went unanswered last year as the agency failed again to meet its customer satisfaction targets and ...