Energy companies faced a dramatic grilling by MPs following reports of debt collectors forcibly breaking into vulnerable customers' homes to fit prepayment meters Debt collectors have been breaking ...

British Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following reports they had been forced on “vulnerable” customers. Energy ...

British Gas is to stop using contractors to force fit prepayment meters in customers’ homes. The industry giant was slammed earlier this year after an investigation exposed tactics used by a ...

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Almost 300,000 households had their gas and electricity prepayment meters set to recover debt when they top up in the first quarter of this year. Households on prepayment meters are seeing up to 90% ...

Millions on prepayment meters could claim ‘emergency cash’ to switch heating on this winter. You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your ...