The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...
Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...
The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. When is the extra efficiency of a predictive dialer vs power dialer ...
Predictive dialing can be an asset for a call center and call center agents. We cover the definitions and key components. A predictive dialer empowers call centers to ensure their agents are effective ...
Predictive dialing software has found growing acceptance among large numbers of call centers that can't afford the more traditional proprietary hardware dialing systems. Many of these software dialers ...
Up until last week, laws restricting telemarketing have primarily involved do-not-call lists, but now there are limits on the use of predictive dialers. Last week, the California Public Utilities ...