EDF, ScottishPower, and Octopus have been granted approval to resume force-fitting prepayment meters in people’s homes nearly a year after the practice was banned following a scandal. The British ...

Millions of people in the UK have a prepayment meter to pay their energy bills which they top up with credit. They are a unique way to pay because you buy your energy in units before you use it. This ...

Jonathan Brearley, Chief Exec of Ofgem, warns energy suppliers, 'your reputation is on the line'. Tougher rules over which homes can be forcibly switched to a prepayment energy meter have been ...

EDF, Octopus and Scottish Power have been granted approval to resume force-fitting prepayment meters in people's homes nearly a year after the practice was suspended. Energy regulator Ofgem said it ...

Ofgem has recommended energy providers stop imposing prepayment meters into the homes of some customers. An investigation revealed that debt collectors had forcibly entered houses to install ...

Tougher rules over which homes can be forcibly switched to a prepayment energy meter have been criticised by campaigners who want a total ban. Customers must be given more chance to clear debts and ...

Hundreds of thousands of families could soon face a crisis, as energy regulator Ofgem announced the ban on forced prepayment meter installations was only temporary. Earlier this month, all energy ...

UK energy suppliers have all signed up to a new code of practice for customers, overseen by Ofgem, as part of an industry crackdown on forced installations of prepayment meters. New rules include ...

Read on to find out what you need to do MORE than four million people with a prepayment meter need to complete a vital check before they turn their heating off. As the weather improves many of us will ...

Check if you can get an energy grant worth £1,500 MORE than two million people will have their gas and electricity cut off this winter because they cannot afford to top up their prepayment meter.

Prepayment meter customers could unknowingly be paying off the debts racked up by a previous tenant who was living in the property they occupy. Gaining notoriety in the press in recent weeks after ...