Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

SANTA ROSA, Calif.--(BUSINESS WIRE)--Exchange Bank (OTC: EXSR) is pleased to announce the appointment of Bahar Ozgur as Vice President and Commercial Relationship Manager. In this role, Ozgur will ...

Declining satisfaction with relationship managers is hampering overall satisfaction with the four major banks. According to Roy Morgan director — business research, Nigel Smith, the relationship ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. he move comes in response to growing demand for expertise from businesses ...

The Association for Supply Chain Management (ASCM) has introduced a new Supplier Relationship Management (SRM) certificate. The SRM Certificate program guides supply chain professionals on “how to ...

Michael Mullane joined California Bank & Trust in April 2024 as senior vice president, private banking relationship manager. With 15 years of experience in wealth and investment services for leading ...

A conversation I had recently with a young man reminded me for about the 300th time why a positive, constructive relationship with one's boss is such a critical element of the experience of work.