IT Services uses the professional discipline of IT Service Management as a way to ensure we have a customer-focused approach to delivering information technology for staff and students at Trinity.

What's a service catalog? Is it iTunes for the enterprise? Is it an online directory? Is it a resource for developers? Is it one of the stipulations of ITIL/IT service management best practices? It's ...

A well-crafted cloud services catalog promotes cloud cost optimization, frees up your engineers and architects, and promotes self-service cloud adoption. Here’s how. As we slog into another year of ...

Experience Kong's Service Catalog by creating a realistic demo environment with GitHub repos, PagerDuty services, and sample APIs. This quickstart creates a complete demo setup and walks you through ...

A retired manager tells how IT at Starbucks went from muddle to organized via a service catalog. Three years ago, Starbucks’ IT department found its services as muddled as a “venti soy, decaf mocha, ...

Use this spreadsheet to inventory all products and services and help categorize each type offered by your IT department. Developing an IT service catalog is about more than implementing a chargeback ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

This is a solution that allows AWS account owners in a multi-account AWS Organizations environment to launch standardized but customizable VPCs using Service Catalog, integrated with Transit Gateway ...