Forbes contributors publish independent expert analyses and insights. Bryce Hoffman writes about leadership, strategy, and decision making. Automation bias refers to our tendency to favor suggestions ...

Too many fulfillment networks are built for a time that no longer exists. They work when demand is predictable, but strain ...

Having covered the increasing use of open software and systems in industry over the past several years now, it’s easy to see how u-OS (an open operating system designed to handle tasks such as device ...

Faced with a complex regulatory landscape and intense public and investor scrutiny, financial institutions could use an ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...

Automating your invoice process can significantly boost efficiency, reduce costs, and enhance accuracy. Manual workflows are often slow and prone to errors, but Ramp explains how with the right ...

Automation is reshaping the way businesses operate by offering solutions that save time, reduce costs, and drive revenue growth. As an automation professional, you are uniquely positioned to design ...

Vietnam Electricity Group’s Ho Chi Minh City Power Corp. (EVNHCMC) deployed a distribution automation system that facilitates automatic—and very quick—fault detection and handling with a success rate ...

The Insurance Institute for Highway Safety has conducted its first major test of partial-automation driving systems. In a battery of tests evaluating driver-assist features for seven different ...

While about 80% of manufacturers either use automation or plan to apply it to their operations, there are still a significant number of holdouts. McKinsey & Company notes that one of the major reasons ...