Gone are the days when mere academic qualifications were enough to get you your dream job. In today’s cut-throat competition, graduates, even those walking out from the campuses of premier engineering ...

IEX(R) TotalView(R) Workforce Management system, together with NICE Perform(TM) and the NICE Performance management solutions is part of the NICE SmartCenter(TM) family of solutions. NICE SmartCenter ...

The international contact center software provider, Amcat has released Communicator, its new CTI-based agent productivity and interaction-design software. Communicator operates with Amcat's Contact ...