"If you can't describe what you are doing as a business process, you don't know what you are doing." -- W. Edward Deming CRM systems offer workflows, approval processes, and other business process ...

Work operating system monday.com has launched monday sales CRM, a customisable customer relationship management system built to unify customer processes under one platform. The CRM is the first of ...

The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow. Salesforce is expanding its process automation tool Flow to ...