Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

Small and midsize businesses often lack the IT skills and budget to build sophisticated call center setups that link customer information stored in CRM applications with IP telephony systems. Cisco, ...

We cannot have a good relationship with our customers without a software system right? At least this is what most executives believe because software companies have been so good with their marketing.

Leading Industry Analyst Group Honors S1 for the Fifth Time with Prestigious Award; Features S1's Software in "The Guide to CRM Automation" S1 Corporation (Nasdaq: SONE), a leading global provider of ...