University staff have institutional knowledge and understand the organisational practices and interpersonal dynamics that influence decision-making. So it makes sense to develop their change ...

You wouldn't provide new software to users without proper support. The case must be made that you can't do the same with social environments. It's not a skill that's been widely understood until quite ...

The All India Management Association (AIMA) and KPMG in India have produced the 7th Management Capability Development Index (MCDI) for India, and the study has yielded some surprising revelations. The ...