As text chat becomes more common, the task of correctly calculating the number of seated agents you need is becoming more pressing — and in many ways, more challenging. Overestimate requirements, and ...

Discord, everyone’s go-to voice-and-text communication service, revealed it’s adding a new feature: Text chat specifically for voice channels. It functions almost identically to text chat in other ...

In tween and teen group chats, sometimes 30 or more participants text each other on a nonstop loop, everything from emojis and FOMO-inducing photos to cries for mental health help. For parents, ...

Dear Annie: Most nights, my phone lights up with our family group chat. My husband and I have three grown kids in their 20s, ...

Like most people, I’ve been doing a lot of texting with friends and family lately. COVID-19 (and the physical separation it necessitates) has made socializing in person very limited, which means I’ve ...

GameSpot may get a commission from retail offers. Raven Software tweeted out an update to Call of Duty: Warzone's text chat feature on September 29, which gives players more control over how they want ...

Social audio app Clubhouse is adding a text chat function to its voice rooms, it announced Thursday. Similar to what you see in Discord or a Zoom call, users who don’t want to speak can write out ...

Everyday Health independently vets all recommended products. If you purchase a featured product, we may be compensated. Learn why you can trust us. While plenty of folks want and need therapy, they ...

Ethan Mallory recently graduated from the University of Cincinnati with a major in digital media and a minor in English. He has previously worked as a student editor for the Short Vine literary ...

Discord announced today that it is finally adding text chats to voice channels. Meaning you no longer have to worry about making sure your text message is sent to the wrong text channel on your ...