Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

While the world is moving ahead with infusing AI (Artificial Intelligence) across almost every sector, especially technology, how could billionaire Elon Musk stay behind? After all, he owns one of the ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

A college student in Michigan received a threatening response during a chat with Google's AI chatbot Gemini. In a back-and-forth conversation about the challenges and solutions for aging adults, ...

AI chips from startup Groq allow chatbots to answer queries almost instantly. That could open up whole new use cases for generative AI helpers. “Speed is a feature,” Google cofounder Larry Page once ...

When ChatGPT launched in late 2022, it was a novelty. It didn’t take long, however, for competition to come along. Early on, there weren’t many ChatGPT alternatives available that weren’t in-house, ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led ...

Like other browser makers, Mozilla is looking to bring more AI features into Firefox. The organization's latest effort is an experimental one for the Nightly build of the browser. Starting this week, ...

Americans are already turning to A.I. for health information in large numbers, new research suggests. By Teddy Rosenbluth Susan Sheridan had heard of ChatGPT but had never used it, so the first ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...