For the past couple of months, every time a new recorded phone call surfaced showing Comcast delivering poor customer service, the company’s response has been pretty much the same: We apologize to the ...

The idea of losing your job after complaining about your home cable service seems a touch absurd. One Comcast customer, however, says that's exactly what happened after he complained to Comcast about ...

He may be out of a job, but at least Conal O’Rourke has an apology. O’Rourke, an accountant, claimed that he was fired from his job after complaining to Comcast about a series of incorrect charges, ...

Perhaps it's just me, but I thought that Comcast had visited a reputable psychologist, confessed to its worst tendencies and taken steps to do something about them. The low point had surely been the ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. Trim’s chatbot speaking with a Comcast customer service ...