Every year the Survey Research team at Consumer Reports gets tens of thousands of responses from our members about problems they’ve had with their kitchen and laundry appliances. In our most recent ...

Whirlpool’s higher-end French door and side-by-side refrigerators tend to rank among the top models we test. However, the performance of less expensive Whirlpool refrigerators can be erratic. It’s ...

Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help? Question: I need help ...