The analysis, performed by an AI system trained to evaluate public reviews, forum discussions, and product feedback across multiple platforms, ranked brands by complaint frequency, resolution ...

The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...

New Delhi: India’s flagship online consumer grievance platform, e-daakhil, has resolved less than a quarter of the complaints it has received since launch, a parliamentary panel said in a report ...

Internal investigations often begin with a trigger — a flagged communication, an employee complaint, an audit discrepancy, or a policy breach. What happens next depends on how quickly and effectively ...

The National Consumer Helpline (NCH) has witnessed a sharp increase in consumer complaints after implementing artificial ...