In one of my recent writing training sessions, a participant bemoaned the amount of back-and-forth correspondence caused by her unclear emails. She worked at a major utility and was responsible for ...

When you speak and write, there is no law that says you have to use big words. Short words are as good as long ones, and short, old words — like sun and grass and home — are best of all. A lot of ...

Far from being cold or brusque, clarity of language shows confidence in your message and helps others align with your vision. Ever find yourself trying to sound diplomatic or softening your message ...

Writing clear and concise content can help you gain and keep your readers' attention. Learn the four qualities of content that engages audiences. In light of that, we could say that concise content ...

MOST of us hate the icky feeling of seeing or hearing the same word over and over again in the same statement, as in this ...