Some 2,000 companies were affected by the outage with more than 8 million people reporting issues.View on euronews ...
Millions around the world found themselves unable to access popular services thanks to a Domain Name System issue with Amazon Web Services.
Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...
Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...