ICE Customer Service is uniquely designed for the mortgage market and provides servicers with a solution that improves the experience for both customers and support representatives. Customer Service ...

The Flight Demo Customer Specialist, Sr is responsible for compiling the equipment loadouts, preparing and executing Flight Demonstrations as the operator, interacting with demo audiences, maintaining ...

Enabling new standards in secure contact centre engagement via channels most convenient to the customer across video, voice and messaging Eric Bilange, Head of Rich Engagement Services at Acision, ...

KUALA LUMPUR, March 20 (Bernama) -- NTT Communications Corporation (NTT Com), Toei Company Ltd and NTT QONOQ INC jointly announced the immediate launch of a customer-service demonstration using a ...

What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...