An approach that promised to democratize design may have done the opposite. When Kyle Cornforth first walked into IDEO’s San Francisco offices in 2011, she felt she had entered a whole new world. At ...

Everywhere you turn nowadays, people bring up design thinking as the panacea to invite customer experiences into the game. The 2017 EY report “Demystifying design thinking: becoming part of the ...

Since she began work as co-director of Smith’s Design Thinking Initiative earlier this fall, Zaza Kabayadondo has been fielding numerous questions about the program from interested students, faculty ...

It’s time for another rousing edition of “Because You Asked,” a space for you to ask those questions weighing you down--the ones you don't even want to ask your friends. Got an edtech question that ...

The Build a Better Book project emphasizes a human-centered design thinking approach, in which participants first need to better understand the specific needs of their end users. The Design Thinking ...

Design thinking -- creative problem-solving that focuses on addressing the needs of users -- is a technique I've used to improve overall company results and customer satisfaction. After all, ...

Opinions expressed by Entrepreneur contributors are their own. Remember when Amazon was just the world’s biggest bookseller? After broadening its products to include, well, everything and optimizing ...

Few institutions illustrate this point better than education. Because almost every adult has experienced school, it has created a shared mental model for what education should resemble. A confluence ...