No Jitter

Decoding Dialogflow: Integrating CCAI with Contact Centers

Although Google hasn’t announced when Contact Center AI will become generally available, I fully expect certain parts of CCAI to be GA by the end of the year. At that time, the floodgates will open as ...
GitHub

Exploring Dialogflow as an NLU component to a RapidPro chatbot flow.

Aim: A proof of concept for Dialogflow as a suitable and simple NLP component to Messenger, Whatsapp, Viber or Telegram bots. Outcome: I built a simple Flask app response_handler.py to function as a ...
No Jitter

Decoding Dialogflow: Enabling Voice

Voice-enabled bots are revolutionizing the market for interactive voice response (IVR) systems. When compared to a traditional DTMF interface, voice can be a highly effective user interface ...
GitHub

Dialogflow: Node.js Client

Node.js idiomatic client for Dialogflow. Dialogflow is an enterprise-grade NLU platform that makes it easy for developers to design and integrate conversational user interfaces into mobile apps, web ...