I recently came across an interesting article about balancing efficiency and the human touch. Written by Alex Blyth, the article highlighted a key choice businesses make in marketing and customer ...

Despite the several communication platforms that the Internet offers, email remains the most important and the most widely used. The popularity is so high that there are people asking on Google and ...

As we venture into 2025, the landscape of digital communication is poised to continue its rapid trajectory of evolving alongside the modern consumer. Armed with unprecedented access to information and ...

A recent study by Forrester Consulting, commissioned by TransUnion, reveals that despite the growing use of digital communication channels, the phone remains a vital tool for businesses, with 86% of ...

What does it mean to communicate effectively in an age of multiple channels? Productivity researchers have documented the disruption that flourishes when multiple notifications from multiple ...

Digital technology such as virtual meetings is key to communication and collaboration for multinational firms, but it is unclear what hinders their digital communication. This paper estimates barriers ...

Business conversations are increasingly happening on messaging platforms, but much of those interactions get lost in commmunication silos. (Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket ...

Marketing communications have evolved from traditional, one‐way advertising methods into a dynamic, integrated discipline that underpins the strategic positioning of brands in an increasingly ...

This Collection supports and amplifies research related to SDG 16 - Peace, Justice and Strong Institutions. Diplomatic communications refer to the formal and informal methods through which states, ...