Microsoft on Thursday announced the addition of new artificial intelligence (AI) "Copilot" capabilities in Microsoft 365 Dynamics enterprise resource management (ERP) solutions. The availability of ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.

Microsoft this week described enhancements to its Microsoft Dynamics 365 Guides add-on to HoloLens 2, which is its mixed-reality headset. The Microsoft Dynamics 365 Guides add-on is used to provide ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

LONDON, England, May 24, 2022 (GLOBE NEWSWIRE) -- Based on the sustained growth of its business applications development, Akita Intelligent Solutions (https://akitais.com) is pleased to announce that ...

La Rosa Holdings Corp. (NASDAQ: LRHC), a real estate and PropTech company, has successfully launched a collaboration with Lofty, a platform aimed at boosting agent productivity and fostering business ...