Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...