SAN FRANCISCO--(BUSINESS WIRE)--Gainsight, the Customer Success (CS) company, and SV Academy, the employer-driven online vocational school that provides access to high-growth careers, publicly ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More It’s no secret that prioritizing customer success ties directly to ...

Digital customer interactions are increasing at the same time that customer data management is growing more complex due to security, privacy and data governance constraints. This is underscoring the ...

In the growing market of "customer success," Nick Mehta believes he's finally breaking through the noise–and has a lot more money now to go prove it. Mehta's startup Gainsight has raised a new $50 ...

The software business model has changed and that change has put more emphasis on keeping customers and keeping them happy than in the past. Gone are the days when a software business could sell an ...