ST. LOUIS--(BUSINESS WIRE)--Textel has announced their cloud-based business texting platform is a Premium App now available on the Genesys® AppFoundry, the industry’s largest dedicated marketplace ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: ...

Reliable contact center and customer experience platform for larger businesses that don’t want to worry about things like complex setups and lengthy user training. Why you can trust TechRadar We spend ...

Genesys, wereldwijd leider in cloud customer experience en contact center oplossingen, kondigt aan dat Genesys Cloud nu beschikbaar is op AWS Marketplace, een digitale catalogus met duizenden ...

Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...

In a move that underscores its commitment to AI-powered customer experience innovation, Genesys announced Genesys Cloud AI Studio on June 25, 2025. This new AI command center is described by the ...

Genesys komt met een integratie met de nieuwe Google Cloud-oplossing Contact Center AI. Hierdoor kunnen organisaties aan de slag met slimme bots, om problemen sneller op te lossen en de ...

SAN FRANCISCO and FLORHAM PARK, N.J., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Organizations have a new option for meeting consumer expectations for excellent customer service with an enhanced Conduent ...

REDMOND, Wash., and SAN FRANCISCO — Jan. 23, 2020 — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to ...

NASHVILLE, Tenn., September 09, 2025--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded strategic partnership with ...