PHILADELPHIA -- From theft to scanning errors, retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade. Now, research finds another ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

In the last decade, self-checkout has become a defining feature of modern retail. Some places can’t imagine operating without it, while others still see it as a novelty. Having built a self-checkout ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

Self checkout was billed as a revolution in retail—a way for shoppers to save time, avoid long lines and, possibly, see lower prices. There is a big question as to the accuracy of those claims.

Retailers across Wisconsin have implemented self-checkout lanes at everything from department stores to gas stations. But some of the biggest retailers in the country are now reconsidering the shift ...