Prompt and efficient customer support on demand is crucial for a business to retain its competitive edge. Automated help desk software is the best solution. When the software is well-designed and ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Security management provider Absolute Software, which ...

The company I work for has deemed me the one to take control of finding a suitable way to manage and route user requests and equipment issues. We had somewhat of a crude Access knowledge base going ...

Computer Admin Pro is designed for computer consultants, IT managers, system administrators, help desk system managers, or anyone who needs to record and organize computer related information. Its ...