I’m the CEO of a fast-growing company. A team of sales executives reports to me and each has a large team of sales employees that reports to them. Last week someone anonymously emailed HR complaining ...
No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints ...
No matter how hard you try, you will always receive some complaints. Sandra Jones, executive vice president of ASD Management, offers “dos and don’ts” on how to handle complaints from patients, ...
Dear Abby is written by Abigail Van Buren, also known as Jeanne Phillips, and was founded by her mother, Pauline Phillips. Contact Dear Abby at www.DearAbby.com or P.O. Box 69440, Los Angeles, CA ...
An adviser's staff is their first line of defense against angry clients. Here are a few tips on how to teach staff to handle complaints effectively. Trump Says Israel’s Annexation of West Bank is ‘Not ...
Not all employees in the same job are paid the same. Wage differences are common based on tenure, experience, education, productivity and other factors. But even if your reason for a pay differential ...
CBS chief executive Les Moonves recently has been accused of sexual harassment dating back 20-plus years. Karen Michael is an attorney with Richmond-based KarenMichael PLC. She can be reached at ...
A couple in West Mifflin reached out to KDKA Investigates for help after realizing the contractor they hired for a home improvement job might never return. This story is unfortunately common around ...
Noise is a serious environmental and health hazard. Exposure to loud noise is one of the leading causes of hearing loss in the 28 million people with impaired hearing in the United States. Studies ...
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