Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...

G2 today announced a renewed and expanded four-year relationship with Amazon Web Services. The collaboration will expand the integration of G2 content into AWS Marketplace to fuel AI-powered ...

Community driven content discussing all aspects of software development from DevOps to design patterns. When I prepared for my AWS DevOps Engineer Professional certification, I didn’t just want to ...

AWS' outtage affects businesses, OpenAI's Atlas browser takes on Chrome and a great comparison of QuickBooks Desktop and Online.

Mr. Bray was a vice president and senior engineer at AWS for several years, but in 2020 Amazon's warehouse employee who asked for improved measures against the new coronavirus infectious disease ...

Leading startup makes ‘needle-in-a-haystack’ video searches possible using natural language, turning the world’s largest unsearchable data source—video—into a trove of accessible information ...

AWS reveals new Amazon Bedrock AgentCore platform Launch looks to take some of the heavy lifting out of deploying AI agents Includes a selection of tools and services to help build and deploy agents ...

Amazon's incredibly profitable business may just be starting its long-term growth story amid the AI revolution.