What can we learn from history? One thing that is certain is that history can repeat itself if we don't take measures to change our course. As the new year approaches, we must see what should be ...

Imagine some of the most of the frustrating interactions you have over the course of your workday. Your voice isn’t being heard during meetings; HR sends vague, confusing emails. You feel a rising ...

"What we've got here is failure to communicate." The famous line from the 1967 film "Cool Hand Luke" can serve as a lesson in today's world of often tensely misunderstood people. COVID-19 and its ...

Effective communication skills are fundamental and play a pivotal role in the dynamics of both personal interactions and professional collaborations. In our increasingly interconnected world, the ...

Children are back in the classroom. When they come home from their school day, what are the best ways to check in with them? The importance of communication with our children is arguably more ...

I recently developed a leadership communication seminar for a large global organization. Upon seeing that my draft program included a session on empathy, the CEO reacted, “Oh, God! We all know empathy ...