When someone says, “Can I give you some feedback,” do you wince? Do you become defensive or run when feedback comes your way? If you’ve received harsh criticism or unskillful feedback in the past, it ...

Feedback is one of the most powerful leadership tools you have, but only if you deliver it—and receive it—with neutrality, ...

Feedback is supposed to help us grow—but let’s be honest: Sometimes it just makes us feel small. Maybe you’ve had that moment—someone shares a critique or a suggestion, and instead of feeling ...

Performance feedback in organizations comes in several formats, and many different elements go into its delivery—for instance, the message's content, tone, delivery, frequency and timing. Even the ...

Early in my (Chantal’s) career, my manager, Scott, shared something in my annual review that I’ll never forget. My sarcastic sense of humor made some people uncomfortable. He recommended that I “tone ...

What’s the biggest challenge new managers face when trying to grow in their roles? Answers could include broad, complex, and difficult-to-qualify problems like figuring out how to fulfill the ...

What prompted the idea for this course? Given that my students pursue careers in an incredibly wide range of fields – business, philanthropy, sports, medicine, finance, human rights, education – I ...

Convenience Store News' Future Leaders Learning Lab provides techniques to move through the discomfort of feedback conversations and turn them into opportunities for learning. According to Recla, the ...

What prompted the idea for this course? Given that my students pursue careers in an incredibly wide range of fields — business, philanthropy, sports, medicine, finance, human rights, education — I ...