If you’re using a Samsung Smart Remote, it may need to be re-paired with the TV. Point the remote at the TV and press the Return and Play/Pause buttons simultaneously for 3 seconds.

If you have a Samsung Smart Remote, it may need to be re-paired with the TV. Stand close to the TV and hold the Back and Play/Pause buttons simultaneously for 5 seconds.

There are two ways to access Ambient Mode, although depending on your TV, you may only have one option. Some Samsung remotes have a button to directly access the settings.

Use a USB cable to connect the webcam to your Samsung smart TV. With your TV remote, cycle through your TV's input options until you see the webcam displayed on the screen.

Samsung's latest Smartthings December 2024 update includes a new remote widget for easier TV control. The widget is exclusively for Samsung TVs made in 2022 or later.

There's a new SmartThings remote widget that lets you control a screened device from anywhere on your phone's home screen.