Microsoft is offering refunds to eligible US subscribers of its Microsoft 365 service following allegations of misleading pricing for AI-enhanced plans. This move comes after Australian regulators ...

Microsoft has issued an apology to approximately 2.7 million Australian customers following allegations by the Australian Competition and Consumer Commission (ACCC) that the tech giant misled ...

Microsoft could face a penalty of up to $50m if found in breach of Australian consumer law after its actions affected 2.7 million customers who subscribe to Microsoft 365 plans, which includes access ...

Microsoft says it will refund Australian customers the extra costs they have paid for its 365 subscriptions since a price hike linked to its Copilot AI assistant, if they choose to revert to their ...

The Australian Competition and Consumer Commission last month took the local arm of the US$3.8 trillion tech giant to court for failing to properly communicate its subscription options and prices for ...

Microsoft has apologised to its Microsoft 365 Personal and Family subscribers in Australia regarding a subscription alternative. The development comes a week after the Australian Competition and ...

Microsoft, in its email, expressed regret for not being clearer about subscription options Microsoft has issued an apology to customers in Australia amid backlash over its pricing. The tech giant sent ...

2.7 million Australians will be offered refunds after Microsoft apologised for the way it charged customers to access its artificial intelligence tools. Microsoft Australia emailed the offer to ...

Microsoft has apologised for the way it charged customers to use its AI tools. Photo: Thibault Camus / AP Microsoft has apologised and offered refunds to customers in New Zealand and Australia after ...

In this photo illustration, the Microsoft conversational and AI-powered assistant, Copilot logo is displayed on a smartphone. Source: Photo by Algi Febri Sugita / SOPA Images/Sipa USA via AAP Photos ...

Microsoft has issued an apology, and is offering refunds, to Microsoft 365 subscribers in New Zealand for increasing their fees to include its AI assistant, Copilot, a year ago – without the option to ...

Microsoft Australia has moved to minimise potential damage from the competition regulator’s federal court bid to penalise it for the way it sold M365 subscription packages. The Australian Competition ...