Empower field agents with all new Cisco Finesse Mobile Agent app with an enhanced intuitive user interface and advanced integration for smooth contact center operations. Bethesda, MD (PRWEB) - ...

BETHESDA, Md., Nov. 4, 2019 /PRNewswire-PRWeb/ -- After the astounding success and popularity of the previous version of Cisco Finesse Mobile Agent, NovelVox, the pioneer in providing contact center ...

The FINANCIAL — Introducing new robust capabilities to support servicing customers when agents are away from their desks, Oracle Service Cloud now leverages the power of Oracle Fusion Tap, a native ...

Oracle has introduced the latest release of Oracle Service Cloud that includes Oracle RightNow and also launches the new Oracle RightNow Mobile Agent App for the iPad. With new capabilities to support ...