Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. I’ve long been captivated by the idea of creating a leadership ...

A CEO named Ivar Kroghrud invented a novel strategy for managing his employees. He created “my user manual” that described himself, his traits and preferences. He listed patient, even-tempered, ...

I rarely need to check my Mac’s manual—I can usually find what info I need by searching the Web. But when I want to find out something directly from Apple and I can’t find what I’m looking for on ...