His work focuses on building architectures that combine robotic process automation (RPA), artificial intelligence (AI), and ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

The Rise of AP Automation in Manufacturing In today’s fast-paced and competitive manufacturing environment, AP automation is ...

A look at the specific challenges manufacturers face in identifying processes suitable for automation and how they can align their automation initiatives with broader business strategies. With the ...

With ongoing waves of rapid technological evolution, UK businesses are increasingly turning to automation to enhance operational efficiency, reduce costs and stay competitive. The global industrial ...

Tension: We assume automation will deepen connections, but it often reduces human nuance. Noise: “Best practices” for process automation oversimplify customer relationships, treating people like ...

Many organizations start with grand ambitions to automate their processes and find their reality falls short of their expectations. According to McKinsey, just 55% of large organizations report ...

Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

When talking about AI in pharma and life sciences marketing, we often focus on the automation of content creation, management, and delivery. No wonder, since effective content marketing has a ...