The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

The high-touch, enterprise sales process needs a lesson from design thinking: Align yourself around your customer’s journey, and develop tools and training that create a more consultative experience ...

Yolanda Domínguez Medina, Mayela Beatriz Rodríguez Romo and Martha Fabiola Espinosa Mata outline the key stages for designing engaging courses One of the key challenges teachers face in helping ...

Once upon a time, integrated circuits (ICs) were built by the same companies that designed them. The design of an IC was tightly integrated with the manufacturing processes available within each ...

Image: Shutterstock [br]When the right tools and significant insight are applied to a work process, the combination can lead to game-changing improvements in how business is done. Total quality ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...