It should now be easier to refund PlayStation games, as Sony has scrapped its chatbot in favor of a more streamlined process. If you want to refund a game, you can't do it from your console. Instead ...

GameSpot may get a commission from retail offers. Borderlands 4 boss Randy Pitchford is encouraging people to request refunds if they aren't enjoying the newly launched game, and now one publisher ...

Steam isn’t just the premier PC games digital store, it’s also a place where it’s ridiculously easy to make impulse buys you might instantly regret. That’s because Valve’s platform doesn’t just have ...

Refunding a game on the PlayStation Store is typically a hassle. The process is unnecessarily long and usually ends with players not getting a refund. That is finally about to change, as Sony has made ...

Mohsen Baqery is a Guide Staff Writer from Turkey. With a passion for gaming that borders on obsession, Mohsen thrives on guiding fellow gamers through the most challenging obstacles while exploring ...

Some PlayStation gamers got an unexpected refund email, and there are still more questions than answers about the situation.