The main challenge: Even if an enterprise wants to interconnect different IPT islands, there is no real incentive for two different vendors to interoperate. VoIP/IPT systems have proliferated to the ...

SIP trunking is popular, cost effective, and it has beneficial features compared to T1 and PRI access. Large numbers of SIP installations continue to take place year after year from many different ...

While many enterprises have transitioned to SIP trunking as they adopt Voice over IP (VoIP), many are hesitant to migrate their contact centers away from the Public Switched Telephone Network (PSTN) ...