You’ve probably seen a hundred-or even a thousand-articles criticizing cloud computing Service Level Agreements (SLAs). A common example in those articles is the putatively low Amazon Web Services SLA ...

Critics are piling on the gripes about cloud computing service level agreements. But let’s discuss the assumption that enterprise data centers operate at far higher availability rates than cloud ...

Cloud-computing provider 3Tera announced this week that beginning in April, its Virtual Private Datacenter service will offer a 99.999% SLA (service-level agreement). 3Tera stopped short of ...