Salesforce has used the first day of Dreamforce in San Francisco to make another batch of announcements, with one centred on the company's idea of defining the contact centre of the future and making ...

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Salesforce on Monday launched what it calls an "intelligence engine" for its Service Cloud that aims to meld data science, customer service and more connected devices. The argument from Salesforce is ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

Having scaled the peaks of the global customer relationship management software market, cloud computing vendor Salesforce.com has now expanded into cloud solutions for industry verticals. Industry ...

Tata Consultancy Services (TCS) announces the acquisition of Coastal Cloud for $700 million, further strengthening its ...

TCS has signed a definitive agreement to acquire 100 per cent of Salesforce Summit partner Coastal Cloud for $700 million in ...

Tata Consultancy Service (TCS) said it has signed a deal to acquire 100% stake in Coastal Cloud, a U.S.-based Salesforce ...

The SaaS pioneer recently learned in focus groups that customers want to talk about AI agents now ...

CRM specialist Salesforce is reporting acute disruptions across its entire cloud portfolio. Customers should therefore expect login problems with Salesforce services. According to the announcement, ...

In Salesforce.com’s most recent earnings call, Salesforce founder and CEO Marc Benioff strongly emphasized that the Service Cloud, which was launched in January, was one of the fastest growing ...

This will be the IT services giant's second acquisition in less than three months. In October, TCS said it was acquiring ...