CAMBRIDGE, Mass.--(BUSINESS WIRE)--Oblicore, the leading provider of ITIL-based SLA Management software, today announced that YPHISE, an independent research firm, has certified Oblicore Guarantee as ...
Software that manages the delivery of guaranteed levels of network services and application availability within an organization. An SLM system uses event management and reporting components to gather ...
SAN FRANCISCO--(BUSINESS WIRE)--New Relic (NYSE: NEWR), the observability company, announced the general availability of a first-of-its-kind service level management experience to empower developers, ...
Service-level management in the past took a “speeds and feeds” approach – service-level agreements contained specific service-level objectives centered around metrics such as performance and ...
The following content is from an older version of this website, and may not display correctly. While Service Level Management (SLM) solutions are not going away, IT organizations are increasingly ...
Travel managers are increasingly relying on service-level agreements (SLAs) to monitor and manage relationships with travel management companies, technology providers and other suppliers. BCD Travel ...
Akorri introduces their BalancePoint 1.5 management software and ties it to the rising virtualization market. The company hopes their new software will help accelerate consolidation by improving ...
SolarWinds Orion IP SLA Manager manages network performance by tracking transport metrics between Cisco IP SLA-enabled and other network devices. SolarWinds Tuesday announced an updated product that ...