We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they're going? Roughly speaking, moving to a shared-services model means ...

Over the past couple of years there has been an uptick and rebound in buyers’ interest in the use and expansion of shared services operations to support various back-office functions and processes in ...

The public sector is seeking ways to maintain its services and programs in today's difficult economic environment. To cope with unanticipated revenue shortfalls, mounting costs and increased service ...