TSIA Support Services Benchmarking Study Compared Altitude Software's Technical Support Performance with Enterprise Software Industry Vendors. The Altitude Technical Support Operations for the Middle ...

GRAND RAPIDS, Michigan. — Computers have become an essential part of this tech-driven world. They can be our best friends or our worst enemies. So much information and data is stored within them that ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

Starting with tech support, Apple is once again our winner. Although the support score for MacBooks drops from last year, Apple is still the highest-rated manufacturer for those requiring technical ...

Tech support scams have risen significantly in recent years. According to the Internet Crime Complaint Center, consumers and businesses lost almost a billion dollars ($924,512,658) to tech support ...