Research published in the Canadian Journal of Surgery suggests an eight-step change process may help improve operating room efficiency, particularly on-time surgical starts. 8-Step Process for Leading ...

Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

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The terms “normal and reliable” are key when discussing continuous safety improvement as it is a function of mechanisms that sustain the change. The final elements of any change process involve ...

Every year businesses spend millions of dollars on new software applications … and every year, up to 50% of those platforms go unused, according to a recent study. Sometimes the cause is a ...

To do that you must lead a process that invents a growth strategy, plans for implementation, and drives execution. You must overcome three big obstacles: Whomever you exclude from the team you ...

I was in session with a client I had been working with for a while. She struggled with debilitating anxiety and was telling me a story about a problem that had happened at work. It was a story that in ...

A new Illinois law that took effect in March allows for a smoother name-change process. And Land of Lincoln Legal Aid is ...