Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

We are pleased to release the Control Techniques Support Suite technical support ticketing platform to all our valued customers and end users. This will provide an updated and highly traceable request ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...

New help desk software combines automation, a built-in knowledge base, and AI-driven ticket management to streamline email-based customer service. SyncriTix is redefining customer support by combining ...

Spoke, a startup that wants to simplify the way companies add and process help desk tickets using artificial intelligence underpinnings, announced it has enhanced its AI engine to allow for more ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “Agentic AI,” or AI agents, have been the talk of the enterprise since ...

This is a comprehensive list of best project management ticketing systems, covering standout features, pricing, and more. Use this guide to find your best fit. Project management software has ...