Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

Problems created by the switch to home working, from headaches with VPNs and bandwidth, through to risky online behaviour by remote-working staff, are causing extra work and security worries for IT ...

We’ve experienced what could be the fastest and vastest global transformation in working practices in human history as enterprises changed their businesses this year to support remote working in ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Gusto, best known for its American payroll management software and services, is playing in the big leagues. TechCrunch+ has exclusively learned that Gusto has surpassed a significant revenue milestone ...

While other industries have pulled back on hiring, many consulting firms are still recruiting. Booz Allen Hamilton has hundreds of open positions, including for tech talent. The vice president of ...

A US-based poll found that only 31% of respondents say that someone in their organization has asked for their input when it comes to their remote and hybrid work preferences. The research commissioned ...

The Air Force Research Laboratory is seeking feedback on a draft solicitation for its potential five-year, $300 million Engineering for Virtualized Enterprise and Remote Access Technology program.

Eileen Belastock, CEO of Belastock Consulting, is an ed tech strategist who understands and promotes the relationship between technology and education. When K–12 leaders implement expanded remote ...

Larissa Gotguelf, a Managing Director in the Real Estate Solutions practice at FTI Consulting, said, “Employers in older and non-updated office buildings will be at a distinct disadvantage to newer ...