Slow broadband is one of the biggest annoyances many of us face on a daily basis. Having a bad connection can disrupt how we ...

"For WiFi, a solid connection usually sits between -50dBm and -60dBm, perfect for fast speeds and smooth streaming. Once it dips below -70dBm, you might start to notice the tell-tale signs of a weaker ...

Protecting your home Wi-Fi network is critical. Virgin Media has issued a 'vital' alert advising users to perform a thorough checkup on their routers to ensure maximum security and efficiency in the ...

It's one of the biggest broadband providers in the UK. But Virgin Media experienced a major outage today which left thousands ...

Ofcom found Virgin failed properly to identify and record the status of telecare customers in November and December 2023 ...

Ofcom has fined Virgin Media after an investigation found it had left thousands of vulnerable telecare customers at risk.

Virgin Media has been fined £23.8 million by Ofcom after putting thousands of vulnerable customers at “direct risk of harm” ...

Ofcom said Virgin Media put people at risk of harm after disconnecting some people during a switch to digital services.